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BPPE: new Connect platform, licensing backlog shrinking but delays persist
Summary
BPPE staff told the advisory committee the bureau is on target to complete data conversion to a new licensing platform called Connect and that licensing backlogs, particularly for unaccredited full applications, have driven long approval timelines; staff reported process fixes and outreach plans.
BPPE staff told the advisory committee that the bureau is on track to finish conversion from its legacy system (SAIL) to a new platform called Connect, and that the conversion is expected to deliver clearer workflow visibility, online fee payments and an online Student Tuition Recovery Fund/STRF submission process.
"We're on target for what Debbie reported last meeting of spring of this year for three major business outcomes: complete data conversion onto our new platform called Connect, as well as online annual fee payments and quarterly STRF submission," said Jason Piccione, chief information officer for the Department of Consumer Affairs and the Bureau for Private…
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