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Marin County IT director urges 'digital first' shift, warns of tech debt and need for managed services and ADA compliance
Summary
Chief Information Officer Liza Massey briefed supervisors on the county’s digital strategy, explaining a move toward digital adoption, cloud and AI pilots, .gov transition and accessibility requirements, and warned that long‑standing tech debt and pending mandates will require staffing, contracted managed services and multiyear investments.
Liza Massey, Marin County’s Chief Information Officer, told the Board on Feb. 26 that the county is shifting from a “fast follower” posture to a “digital first” approach that emphasizes cloud services, off‑the‑shelf SaaS, pilot projects, generative AI and digital adoption supports.
Massey said the county maintains steady staffing but faces a backlog of projects and significant technology debt stemming from long‑running, custom,…
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