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Commission approves State Insurance Fund triage line to streamline workers' compensation reporting
Summary
The county will implement a no-cost occupational nurse triage line offered by State Insurance Fund to help supervisors and employees triage workplace injuries and reduce paperwork.
Bannock County will implement a new, no-cost triage line through its workers' compensation carrier, the State Insurance Fund, to help employees and supervisors determine appropriate care after workplace injuries.
Matthew Phillips, the county's human resources director, told commissioners the service connects injured employees to an occupational nurse 24/7 so the nurse can triage the injury and recommend first aid or a clinic visit. Phillips said the program could reduce unnecessary clinic referrals and paperwork because nurses will complete the first report of injury and submit it to the state industrial commission.
"This service does is after implementation, employees would be able to have a phone number that they could call 24/7, and it connects them to an occupational nurse," Phillips said. He told the commission the carrier is offering the service at no additional cost to participants and that the county may only need to purchase modestly increased first-aid supplies at dispersed worksites.
Commissioners moved to implement the program; the motion passed by voice vote. Phillips said staff will train supervisors and employees and bring program materials to an upcoming supervisors meeting for rollout and further instruction.
