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Council debates access to department heads; staff to clarify policy language on liaison contacts
Summary
Council and staff debated whether individual council members may meet directly with department heads; council asked staff to propose clarified policy language to allow brief, respectful informational contacts while routing substantive requests through the town manager.
March 3, 2025 ' During a lengthy discussion about council-to-staff communication, Payson council members and department heads debated whether individual council members may meet directly with department heads and, if so, under what conditions.
Council members said they need the ability to contact department leaders informally to understand operational details, answer constituent questions and build working relationships; several councilors said past practice had chilled those conversations and asked for clearer, permissive language.…
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