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Bureau of Mediation Services outlines caseload, training and POGAR updates to committee
Summary
The Bureau of Mediation Services updated lawmakers on mediation and arbitration caseloads, training initiatives, and technology improvements; the agency plans case management upgrades and new arbitrator training for peace officer grievance panel members.
The committee received an overview of the Bureau of Mediation Services (BMS), its caseload and recent initiatives from Commissioner Johnny Villarreal.
Villarreal said BMS — the neutral state agency that administers mediation, arbitration and representation services in the public sector — processed roughly 349 mediation cases in FY 2023 and about 367 in FY 2024. He said grievance mediation resolves more than 80% of the cases in which both parties agree to mediate and the agency typically settles over 90% of contract mediations before they reach a strike or arbitration timeline.
The bureau described staffing and training priorities: BMS has six mediators and recently hired the agency's first…
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