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Interim civil service administrator walks council through hiring process, timelines and current recruitment tools
Summary
Serena Knox described the city’s civil service role, job-posting channels, testing vendors, timelines for public-safety hires and tools to recruit and retain employees, and commissioners and councilors asked about background checks, appeals and potential process modernization.
Serena Knox, interim civil service administrator for Pueblo, presented a detailed overview of the city’s civil service process to the City Council during the work session, describing how positions are posted, screened, examined and certified for hire.
Knox said the Civil Service Commission is mandated by the city charter, protects employee rights, and oversees appeals related to hiring, promotions and discipline. She described the office’s responsibilities — job marketing, applicant sourcing, administering exams, preparing eligibility lists and sending certified lists to HR for interviews.
Knox explained how vacancies are managed and the role of the staffing ordinance: the city’s budget and staffing ordinance establishes authorized positions and pay classifications…
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