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Duchesne County Library board debates how strictly to require patrons to present library cards at checkout
Summary
Board members and staff debated whether to require patrons to present a library card at checkout or accept other forms of identity verification, highlighting staff concerns about fraud, customer-service trade-offs and uneven practices between branches.
Duchesne County Library Board members and staff spent much of their Feb. 18 meeting debating whether to revise the system's circulation policy to require patrons to show a library card at checkout or allow alternative verification methods such as ID or confirming patron details.
Library staff described recurring incidents in which cards were used by people other than the cardholder, including a separated-spouse case that allowed repeated checkouts on another person's account. Staff said those incidents can lead to financial loss for patrons and reputational harm for…
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