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Clerk and Recorder Steve Schleicher presents 2024 annual report: elections, kiosks and digitization
Summary
El Paso County Clerk and Recorder Steve Schleicher briefed commissioners on 2024 operations, highlighting a new voter-data website, a $500,000 digitization grant, motor vehicle transaction volumes, and efforts to improve customer wait times and kiosk services.
Steve Schleicher, El Paso County Clerk and Recorder, presented a 2024 annual report to the Board of County Commissioners, summarizing activity across elections, motor vehicle, recording and clerk-to-the-board services.
Schleicher said the office oversaw the 2024 general election cycle and a recount for House District 16 that was decided by three votes. He reported the county has more than a half-million registered voters and noted outreach at a national conference where the office demonstrated a new voter-data website built with a GIS platform.
The office received a $500,000 digitization grant to index records from 1980 through 1989, Schleicher said, and he described plans to further digitize historical records. Motor vehicle volumes in 2024 included 214,322 motor vehicle titles. Schleicher also said one Union Town Center kiosk assisted more than 23,000 customers; the county recorded 86,000 e-recordings and processed 4,000 recorded documents in 2024.
Schleicher said Motor Vehicle Express served about 72,000 transactions and that military-related transactions at Fort Carson numbered in the low tens of thousands. He reviewed branch transaction shares (Powers ~34%, Union Town Center ~30%, Citizen Service Center ~25%) and said average customer wait times are below a half hour, with management targeting further improvements.
On revenue, Schleicher said the county collected higher gross receipts in 2024 but that much of the revenue is remitted to the state. He reported 2024 year-to-date disbursements to the state approached $196 million and that the county retained about $12.8 million, representing a retention rate that fell to 6.18% from 6.46% in 2023.
Schleicher outlined planned 2025 priorities: improved motor vehicle efficiency, upgrading the Qflow customer management system to enable text notifications, continued digitization, and enhancing election integrity and accessibility. Vice Chair Holly Williams asked a clarifying question about which fees go to the state; Schleicher replied that many motor vehicle fees are remitted while property taxes are distributed differently.
Schleicher also noted staff recognition items, including long-term employees and retirement of a 37-year employee, and said the office continues to coordinate with municipalities and state partners for upcoming elections.
