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Council committee reviews CCR and tools to prevent water shutoffs at apartment complexes; staff to return with recommendations
Summary
City staff updated a San Antonio City Council committee on a City Council Resolution aimed at preventing water-service disconnections at multifamily properties whose owners have not paid master-meter water bills.
City staff updated a San Antonio City Council committee on a council resolution and staff review aimed at preventing water-service disconnections at multifamily rental properties when landlords fail to pay master-meter accounts.
Staff described a proactive inspection and enforcement program that has inspected tens of thousands of units and more than 1,800 multifamily complexes, explained current outreach and coordination with the San Antonio Water System (SAWS) and requested direction on potential ordinance changes and new enforcement tools.
Why it matters: When a property owner fails to pay a master-meter water bill, tenants can lose service even when they individually paid rent. The CCR and staff recommendations aim to reduce tenant harm by improving outreach, requiring landlord payment plans in some circumstances and providing the…
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