Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Executive director introduces deputy director; staff outlines RAMP go-live, call-volume spike and AMC reporting deadlines
Summary
Executive Director Buckholtz introduced Vanessa Burgess as the new deputy executive director and updated the board on a higher December call volume, the upcoming RAMP system go-live timed with the fiscal-year change in late summer, AMC National Registry mandatory reporting due in March, and a refocus of grant activity toward technology expenses.
Executive Director Buckholtz opened staff reports by introducing Vanessa Burgess as the board's new deputy executive director. Burgess, he said, previously served as general counsel at the Texas Real Estate Commission and will work primarily with the commission and board staff.
Buckholtz highlighted operational items: a spike in customer-call volume around the December holidays (he noted staff recorded roughly 23'24% of the month's call volume in the final two days of December, compounded by a brief power outage),…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
