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Payroll anomalies after new software rollout prompt Mercer County to commission external review
Summary
After migration to a new county financial and payroll system commissioners heard about payroll anomalies in January checks — including an erroneous 347‑hour line on one pay record — and voted to commission an external walk‑through and controls review of payroll and payables, including participation by the county’s software vendor.
Commissioners ordered an independent review of Mercer County’s January payroll and the county’s payroll/payables controls after staff reported anomalies following a recent software transition to Tyler.
County staff reported that a January pay record contained an apparent error showing 347 hours on a single pay line. Carmen (county finance/HR staff) told the commission she and her team reviewed payroll entries, worked daily with Tyler representatives and were correcting known issues, but commissioners expressed concern that the error was not caught earlier.
“Everything is gonna be corrected like it was supposed to be,” county staff said, and described ongoing work with the vendor. Commissioners voted to engage an external reviewer (I. Bailey or similar) to perform a complete walk‑through of payroll and payables processing, assess the design of controls and recommend improvements. The commission asked that Tyler be invited to participate in the review and to explain system behaviors that caused the anomalies.
Commissioners emphasized the need to communicate corrections to affected employees and to put stronger controls in place before subsequent payrolls. Staff committed to provide corrected pay calculations to affected employees and to follow up with a report from the external reviewer.
