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San Clemente approves CivicPlus website contract after council weighs cost and timeline
Summary
The city approved a contract with CivicPlus for a redesigned city website and content-management services, selecting the highest-ranked proposer after an RFP process; council discussed lifecycle costs, accessibility and a 10% contingency for change orders.
The San Clemente City Council voted 5-0 on Feb. 18 to approve a contract award to CivicPlus for website design and a new content-management system intended to improve searchability, accessibility and resident service requests.
Brian Brauer, the city’s Administrative Services Director, told the council that staff received 15 responses to the city’s request for proposals, interviewed three finalists and recommended CivicPlus as the top-ranked vendor. He said the three-year total cost of ownership for the recommended CivicPlus solution is approximately $168,000 and that the city’s ongoing annual maintenance cost is estimated at…
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