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City staff say review of water‑outage aid applications is ongoing; thousands of requests received
Summary
Staff told the committee the city received a large volume of Family Crisis Fund requests after a water outage, is verifying eligibility and debts, and will process payments after verification; staff said the fund’s criteria have not changed and that eviction‑diversion funds are managed separately.
Council staff and administrators updated the Education and Human Services Standing Committee on the city’s Family Crisis Fund, which the city used to accept requests for assistance after a recent water outage.
Council staff said administrators opened the Family Crisis Fund application window on Jan. 31 and closed it on Feb. 3 and that “thousands” of…
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