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Moab council reviews third season of pilot transit service as on‑demand ridership outpaces fixed route
Summary
City staff reviewed two years of data for the Moab Area Transit pilot—on‑demand microtransit and a shortened fixed route—showing higher per‑hour use of on‑demand service. Councilmembers discussed outreach, hours, vehicle counts and longer‑term funding as the five‑year pilot enters year three.
Moab City Council heard a presentation Feb. 11 from city staff on ridership trends and operational changes for the Moab Area Transit pilot, which combines an on‑demand microtransit service and an 18‑stop fixed route operated by Downtowner.
City transit staff said the pilot began in 2018 with UDOT hotspot funds and launched its first full season in March 2023. Staff said the program is entering its third season under a five‑year pilot and that recent changes—adding bike racks, shifting morning hours and shortening the fixed route—appear to have altered usage and loop times.
Alexi, who presented the analysis for city staff, said the program currently has 2,906 unique rider accounts and an average satisfaction rating of about 4.9 out of 5. Staff reported that on‑demand service carries more riders per revenue hour—roughly seven passengers per hour—while the shortened fixed route…
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