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Bannock County intern reports mobile‑friendly redesigns and content cleanup across county websites

2241455 · February 6, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

An intern in the county web team described layout, accessibility and content updates across more than 20 county websites, cited analytics showing roughly half of visits are mobile, and staff described steps taken to prevent past election‑night outages.

Bannock County's web design intern presented a summary of recent updates to county websites, and county IT staff described steps taken to prevent a repeat of an election‑night website outage.

Maritza Rodriguez, the Bannock County web design intern, told commissioners that analytics show about 49% of users access county sites from mobile devices and another roughly 49% from desktop, with the remaining ~2% from other devices. The average session length reported was about 49 seconds. Rodriguez said she focused on mobile layout fixes, removing broken links and outdated content, and adding interactive features such as tabs, buttons and charts. She said she updated more than 20 county pages and highlighted the county homepage, motor vehicle page and driver's license division among the most visited pages.

In response to commissioner questions about reliability during high traffic, Adam Kinney, the county IT director, said the county already implemented two mitigations after an election‑night overload: the county moved its web hosting behind Cloudflare and increased server capacity (doubling processor/RAM allocation). Kinney said Cloudflare is configured to serve a static cached version of the site under extreme load, which prevents 404/451 errors and mitigates denial‑of‑service‑style traffic surges.

Why it matters: County websites are a primary access point for services and information for residents. Improving mobile usability and removing broken links can reduce calls to county offices and improve public access to forms and instructions.

Next steps: Rodriguez said she will conduct end‑of‑year check‑ins with department heads to request updated content and broken‑link reports. IT staff said they will maintain Cloudflare protections and monitor capacity ahead of high‑traffic events such as elections.