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DBH and OUC pilot shows mixed results; council presses agency on 988, Access Helpline and crisis response times
Summary
Council members pressed DBH leaders on 988 staffing, call transfers from the Office of Unified Communications and Community Response Team response times at a Feb. 5 oversight hearing.
At-large Councilmember Christina Henderson, chair of the Committee on Health, and members pressed DBH leaders about 988 staffing, the Access Helpline and the District’s Community Response Team (CRT) during the Feb. 5 oversight hearing.
Dr. Barbara Bazaron, director of the Department of Behavioral Health, said 988 remains a priority and described expanded access channels: “The access helpline, which is our 988 is now fully staffed with the hiring of additional crisis counselors.” In the same hearing DBH staff clarified the structure: specialized 988 staff are colocated with the broader Access Helpline but have distinct…
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