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Berkeley Group recommends modest staffing increases, IT upgrades and process changes in York County assessment
Summary
A consultant team presented a 100+ page organizational assessment recommending roughly a 4–5% staffing increase over several years, technology upgrades and process improvements across county departments; board members asked for prioritized items and cost estimates.
Consultants from the Berkeley Group presented the final organizational assessment to the York County Board of Supervisors on Feb. 4, summarizing department‑level findings and recommending incremental staffing, software upgrades and process changes intended to improve service delivery and efficiency.
The Berkeley Group said the report — more than 100 pages and informed by about 52 in‑person staff interviews and meetings with four board members — shows York County provides a “high level of service despite current staffing vacancies” but identified opportunities in technology, succession planning, cross‑training and targeted hires.
Why it matters: the assessment frames choices for the board and county administration about investments that affect budget…
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