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Board hears facilities update; district proposes dedicated restroom crews to curb vandalism

2216066 · February 4, 2025
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Summary

Facilities staff described ongoing janitorial problems, proposed a performance‑based contract amendment and outlined a ‘Buc‑ee’s model’ to assign dedicated restroom cleaners at the middle and high school to improve sanitation and reduce vandalism.

Facilities staff told the Cleveland City Schools Board of Education that district janitorial service performance had been uneven and that staff propose shifting to a more performance‑based contract and adding dedicated restroom cleaners at the middle and high schools.

The facilities operations presenter said the district had cycled through multiple on‑site janitorial managers in the last year and that service quality prompted repeated complaints from school leadership. He said the vendor replaced managers several times; a manager who could run the contract effectively was recently returned to the account and performance has improved, but the district still sees staffing shortfalls.

Facilities staff proposed bringing the vendor back to a facilities committee meeting with a contract amendment that would emphasize measurable performance standards rather than only prescriptive language. Staff said they would invite Byron Hedrick of LeanFrog to the facilities meeting to inform the board about local benchmarks and competitive pricing. Any contract amendment would be presented to the board for approval.

Facilities staff also described a staffing experiment the presenter called the “Buc‑ee’s model,” modeled on high‑cleanliness standards: the district would hire staff whose sole routine duty at the middle and high schools is to rotate through restrooms to keep them continually cleaned and monitored. The presenter said the dedicated restroom crews are expected to reduce vandalism and improve employee morale; one restroom cleaner has already been hired for the middle school and additional hires are planned. Staff emphasized that changes to the contract or ongoing staffing would be presented to the board for approval.

No formal vote was taken; facilities staff requested feedback and said they would return to the facilities committee with a contract amendment and cost proposals.