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CapMetro board adopts fare-payment changes after Title VI analysis

2192211 ยท January 31, 2025
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Summary

The Capital Metro Board voted unanimously to adopt amendments to the agency's fare policy and approve a Title VI equity analysis related to changes in fare media and a new fare collection system, including retirement of 7- and 31-day paper passes and implementation of fare capping.

The Capital Metropolitan Transportation Authority board on Monday voted unanimously to adopt amendments to CapMetro's fare policy and to approve a Title VI equity analysis of the agency's planned changes to its fare-payment system.

Brandy Moeller, director of revenue and fares for CapMetro, told the board the Title VI study โ€” required by Federal Transit Administration policy and CapMetro rules โ€” examined the planned retirement of the 7- and 31-day paper passes and other changes tied to a new fare-collection platform. "There were no disparate impact and disproportionate burdens," Moeller said, summarizing the study's findings. The disparity between minority and non-minority riders was "less than 0.1%," and the difference between low-income and non-low-income riders was 1.53%, she said.

Moeller said the agency will reduce the number of distinct pass products as the new system and fare capping are implemented. "We offer 98 different passes. We will be down by 18 today as of the time that we go through implementing this fare capping," she said. She also said the agency tested features including tap-to-pay and a new fare card as part of the analysis.

The Title VI presentation included outreach work the agency conducted with stakeholders and advisory committees. Because the disparity measures were below CapMetro's 2% policy threshold, Moeller told the board the agency is not proposing mitigation measures at this time.

Chair Trevillian called for a motion; Board Member Stratton moved to approve the resolution and Board Member Ellis seconded. The board voted "aye" and the chair made the approval unanimous.

The board's action authorizes the changes described in the Title VI analysis and the related amendments to CapMetro's fare policy; the implementation timing will follow the agency's deployment schedule for the new fare-collection system.

CapMetro staff said paper 7- and 31-day passes on hand will be used before the retirements take effect. Moeller told the board the agency will continue public communication about what riders should expect as the payment system transitions.

The board packet and the Title VI report were made available to the board and the public during the meeting.