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Facilities audit finds work‑order, preventive maintenance and staffing gaps; recommends leadership, process changes
Summary
An external audit of the district’s Facilities Management department flagged inconsistent work‑order processes, heavy paper use, gaps in preventive maintenance and staffing challenges; consultants recommended new leadership, standardized KPIs and fuller use of the district’s TMA work‑order system.
District officials and consultants from Experience Management Institute (EXMI) presented findings from a facilities audit requested by the superintendent and approved by the board.
EXMI representatives said their review included document analysis, on‑site interviews and focus groups with facilities staff and internal customers. The audit identified several recurring issues: an inconsistent work‑order process with limited accountability and unclear…
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