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Aransas Pass awards NextGen 911 contract to Resilient Inc.; grant covers upfront cost
Summary
Council approved awarding the city's next‑generation 911 call‑handling system to Resilient Inc., funded initially by a federal grant and with a lower ongoing annual renewal cost split between 911 and crime control funds.
The Aransas Pass City Council voted Tuesday to award the city’s next‑generation 911 call‑handling contract to Resilient Inc., approving an upfront implementation price of $137,083 and an annual renewal fee of $16,361.
City staff told council the procurement followed a request for proposals that returned two bids: one from AT&T with an upfront price of about $400,000 and a higher annual fee, and a lower bid from Resilient that met the RFP requirements. Officials said the upfront cost will be paid with grant dollars and the annual maintenance will be split between the city’s 911 funds and crime‑control funds.
A staff member summarized current costs to give context: the city currently spends about $25,968 per year for its existing 911 system; the Resilient proposal represents both an upgrade and long‑term savings in annual fees.
Why it matters: Next‑generation 911 software will be the primary platform dispatchers use to receive and manage emergency calls. Staff said the selection balances technical requirements with long‑term affordability and that Resilient’s bid met the RFP specifications.
Council approved the award by motion and voice vote. The city will finalize contract documents and proceed with implementation under grant terms for the upfront payment.
