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Bountiful power director outlines local utility's resources, reliability and tips for residents
Summary
Alan Johnson, director of the Bountiful Power Department, described the utility's local-control model, staffing and resource mix and urged customers to shift high-energy use away from peak hours to keep rates low and the system reliable.
Alan Johnson, director of the Bountiful Power Department, spoke about the city-owned utility’s operations, resource mix and customer guidance during a city presentation.
Johnson said local control and proximity of crews allow faster response times and closer customer contact than would a nonmunicipal provider. "The citizens are the owners of the power department," he said, adding that residents can visit the office or call for help and that many linemen live within about 20 minutes of the city.
Johnson framed reliability and safety as the department’s central priorities. "Our mission is to supply the reasonably priced power and have a very reliable and safe system," he said, noting recent investments in looping circuits, pole rebuilding and new underground cable to reduce outages. He told the city…
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