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Skagit County to launch NextRequest portal to streamline public records requests
Summary
Skagit County staff demonstrated NextRequest, a public records request management system intended to speed processing, add audit trails and centralize communications; county officials said they expect a February go-live pending legal review.
Skagit County officials demonstrated a new public disclosure request management system and told the Board of County Commissioners the county expects to publish a public portal in early February.
The county’s project manager, Jess Boffe, and Pamela Herman, Skagit County’s public records officer, demonstrated NextRequest by CivicsPlus during the commissioners’ Jan. 27 meeting and said the tool will centralize requests, add automatic reminders, produce reporting for compliance, and create searchable online access to records the county opts to make public.
Boffe said the county chose the software to improve efficiency for staff and transparency for the public. “One of the key features you’ll see in our demo today is how user friendly it is,” Boffe said. She described automated…
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