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Waller County goes live with online permitting portal to expedite permit submittals
Summary
County Road and Bridge staff said the new MGO (My Government Online) permitting portal is live and will accept submittals for subdivision, plat and routine permits; staff hopes the system will help meet a 30-day review turnaround requirement and will provide guidance to developers and property owners.
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Waller County staff announced at the Jan. 23 Commissioners Court meeting that the county’s online permitting portal (MGO, My Government Online) is now live and accepting electronic permit submittals.
Ross, a Road and Bridge staff member, said the portal supports online submission for subdivision permits, plats, driveway and utility permits and other items that previously required paper filings. Ross said staff are "working through some bugs and issues" but that the portal should make the permitting process more efficient and help the county approach a 30-day turnaround expectation for reviews.
Staff will publish instructions
Ross said the county will push out instructions and tools to developers and permit applicants in the next few weeks. He also said applicants will be able to check the application status online, and staff will research whether commissioners and the county judge can be provided a viewer or login to check progress on requests when constituents call the office.
Why it matters
County staff said moving permitting online should increase efficiency for applicants and reviewers, reduce in-person visits to county offices for routine permits and enable electronic review comments between applicants and staff.
Next steps
County staff will circulate instructions to users, continue to resolve portal issues and report back about whether elected officials can have a viewer login to check application status.
Speakers
- Ross, Road and Bridge staff (announced portal rollout and explained functionality)
Authorities
- County permitting and review policies (local administrative process)
Ending
The online permitting portal is operational; staff will continue to troubleshoot issues and publish guidance for applicants and developers.
