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Neighborhoods department seeks $15.2 million for 2025; 311 improvements and youth funding highlighted
Summary
Department of Neighborhoods proposed a $15,224,064 2025 operating budget that includes a $1.7 million increase for summer youth employment, planned upgrades to the CBUS 311 system, continued Mobile City Hall outreach and the near-final Eastland plan.
The City of Columbus Department of Neighborhoods presented a $15,224,064 operating budget proposal on the committee's 2025 budget hearing, including a $1,700,000 increase earmarked for summer youth employment programs.
Director Kim Douglas, who led the presentation, said the department will continue work on front-line services and outreach. “The 311 Customer Service Center is on track to set a new record with over 520,000 customer contacts in 2024,” Douglas said, and described planned customer-facing improvements including hiring temporary staff to process bulk-trash requests and launching a website feature allowing residents to search requests by service number.
The budget covers 68 full‑time and two part‑time positions, Douglas said, and the $1.7 million increase is accounted for in summer youth program funding. The department also described expanded language services: “Spanish, French, Nepali, Somali and Arabic have been identified as the most…
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