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Wake County launches automated bus-notification site and multilingual alerts; board asks for more detailed delay data
Summary
Wake County Schools described a new district-facing and family-facing notification system that went into production July 1, delivering bilingual alerts tied to Here Comes the Bus and capturing event-level reporting; board members requested additional breakdowns tying delays to arrival-to-school outcomes.
Wake County Schools staff reported on a new yellow-bus notification system the district built to provide real-time family alerts and enhanced reporting, and board members asked staff to add further data breakdowns showing which delays lead to students arriving late to school.
Jeff Alford, senior director of Enterprise Applications, told the Wake County Schools Board of Education that the notification site and application, developed over the last year, include public pages and unique URLs for each school, work on any device and integrate with SchoolMessenger to send family alerts. "We implemented a new application forward facing, which is available on the Wake County website," Alford said.
Megan Mauer, senior administrator on the district—s digital resources…
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