DCTA reports record ridership; Highland Village microtransit use grows as council questions costs and membership terms

Denton County Transportation Authority officials told the Highland Village City Council on Jan. 14 that DCTA reached an all-time high of about 3,180,000 passenger trips in fiscal 2024 and that Highland Village's microtransit service has shown steady local growth.

The presentation, led by DCTA staff member Paul Christina and board member Dan Jaworski, highlighted systemwide ridership rebounds since the COVID-19 dip and rapid increases in microtransit (GoZone) and A-train use. Christina said Highland Village recorded roughly 11,000 GoZone trips in fiscal 2024, about a quarter of which both started and ended inside the city. He also said the average wait time for a GoZone ride in Highland Village from October 2023 through November 2024 was roughly 14 minutes and that active GoZone users in the city rose from about 30 in 2021 to about 194 in November 2024.

Why it matters: Council members said the data show transit use is growing but called for clearer accounting of costs and membership rules. Highland Village contributes sales-tax revenue to DCTA and some council members expressed…