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Airport outlines lessons from 2024 busy days; plans expanded event response for 2025
Summary
Communications staff told the commission Austin experienced its second‑busiest year in 2024 with roughly 21 million passengers and record single‑day screening of about 44,000 people after Formula 1; the department described multi‑agency coordination, a trained event response team, hotel toolkits, and a planned text‑alert program for customers.
The Aviation Department’s communications and marketing team told the Airport Advisory Commission Feb. 12 that 2024 was the airport’s second‑busiest year on record and described operational steps the department is taking to prepare for crowded days in 2025.
Deputy Chief Communications and Marketing Officer Sam Haines said airline data show roughly 21 million passengers used the airport in 2024 and that average departing day volumes were about 27,000–30,000 travelers. Special events and holidays produced much larger spikes—35,000 to over…
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