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EMS and community paramedicine report: hospital delays, overdose interventions, and shelter access improvements
Summary
Department leaders reported ongoing ambulance delays at hospitals, increasing winter call volumes and several program successes in community paramedicine: EMS 6 reported a 71% reduction in high users, SORT and other teams linked overdose survivors to treatment, and shelter referral pathways improved for holidays and weekends
San Francisco Fire Department EMS and community paramedicine leaders reported on Jan. 8 that ambulance delays at hospitals and winter call-volume spikes remain operational challenges while community paramedicine programs continued to expand care connections.
Assistant Deputy Chief Tony Malloy told the commission that data-cleaning is underway for certain performance indicators but that the department has seen instances where ambulances are delayed at hospitals for more than two hours while awaiting patient acceptance. He said the department is coordinating with the county's local EMS agency…
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