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Emergency services contractor ADR and county discuss ambulance staffing shortages and potential funding needs
Summary
Representatives from ADR (ambulance/EMS contractor) told the board they are experiencing staffing pressures similar to other counties due to regional pay differentials and mobility of staff; ADR said it has complied with contractual staffing obligations but suggested future funding discussions might be needed.
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Representatives for ADR, the county’s ambulance contractor, updated the commissioners on staffing challenges that mirror regional trends: higher pay rates in neighboring counties and increasing mobility among EMS personnel.
Attorney Alex Dale, speaking for ADR, said inflation and regional pay differences—Brunswick and New Hanover counties were cited as offering higher hourly wages—have strained recruitment. Dale said ADR has been “fully compliant with their contract” and that, despite staffing pressures, the provider has continued to meet calls.
ADR and county officials signaled a willingness to discuss future funding with county administration if staffing shortages persist because of location, proximity to other counties and recruitment competition.
Ending: ADR offered continued dialogue with county staff; no formal board action was taken.

