A resident, Ryan Saunders, addressed the Public Safety Commission during public communication to describe a months-long dispute with a neighbor over a barking dog and to criticize how city complaint channels route quality-of-life cases.

"It sort of feels like 311 and everything is just a facade," Saunders said, summarizing his experience after months of filing 311 complaints, police reports and a citizen complaint to municipal court.

Saunders said he was told by multiple officials to keep records of incident reports and 311 submissions and then told municipal court requires a police witness to proceed with enforcement. He said his submitted materials were dismissed by an assistant city prosecutor, that mediation is required and costs $50 per person with no binding outcome and that the municipal court's review advised him he would not be able to pursue the full body of complaints spanning months.

"You're not gonna get anywhere with pursuing this. You've listed all these complaints. You have to choose one. We don't look at the body of work of what's happened over a period of time," Saunders said he was told when he escalated the matter.

Saunders said he was not seeking criminal enforcement for life-and-death situations but said unresolved noise and animal issues have a tangible effect on sleep and quality of life. He provided the neighborhood name (East Cesar Travis Street, East Cesar neighborhood) for commission records and said district representatives and police officers seemed unsure about how the process is supposed to work.

Commissioners acknowledged the complaint and said staff would add the neighborhood to the record for follow-up.