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Resident tells commission 311-to-municipal-court process leaves complaints unresolved
Summary
During public communication, a resident described repeated noise and dog complaints that, he said, were bounced among 311, police, district representatives and the municipal court without resolution and called the system a 'facade.'
A resident, Ryan Saunders, addressed the Public Safety Commission during public communication to describe a months-long dispute with a neighbor over a barking dog and to criticize how city complaint channels route quality-of-life cases.
"It sort of feels like 311 and everything is just a facade," Saunders said, summarizing his experience after months of filing 311 complaints, police reports and a citizen…
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