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City says new HDL portal is active after Avenue contract ended; officials advise businesses to contact city for problems

2259818 · February 11, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The city's tax and license administrator said the city's contract with Avenue ended in September, that HDL is now handling online payments, and that some businesses mistakenly paid other municipalities via Avenue; staff said they are working to make affected taxpayers whole and offered guidance for regulated licenses and renewal timing.

Yolanda Lawson, director of Tax and License Administration, told the Birmingham City Council on Feb. 11 that the city's payment relationship with Avenue was terminated in September and that the city has moved to a new online tax and payment portal managed via HDL.

Lawson said taxpayers can pay nonregulated business licenses online through the new system; regulated licenses (for example, barbering or electricians) require starting an online process and then providing additional…

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