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Salem schools report year‑two progress on technology plan, move to library‑led digital learning
Summary
District technology staff updated the committee on year‑two of a multi‑year plan: ticketing analytics, device coverage for students, library/digital learning specialists in some schools, a district data dashboard and planned Wi‑Fi site evaluations.
Mark (technology director) updated the School Committee on Dec. 2 about year two of the Salem Public Schools technology plan, reporting developments in support systems, curriculum integration and device management.
The district launched a new ticketing system to track support requests and response times and reported roughly 3,000 tickets since the start of the school year. Mark said every student currently has a district‑issued device "that is covered under a service…
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