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Columbus officials say most systems restored after cyberattack; enrollment deadline for credit monitoring extended

2172783 · January 29, 2025
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Summary

Deputy Director Pamela Grady told Columbus City Council the city has remediated 94% of affected applications, restored critical systems and extended Experian enrollment to March 31, 2025, while work continues on remaining infrastructure changes.

Deputy Director Pamela Grady told Columbus City Council on the cybersecurity incident response that the city has remediated 94% of affected applications and restored its most critical systems.

Grady, speaking for Director Orth, said a group of remaining systems "requires major change to a core infrastructure component" and that work to complete those changes is ongoing. She said the city is receiving weekly Experian reports and has extended the enrollment deadline for identity-protection services to March 31, 2025. Details are available at columbus.gov/cyber.

The update said the remediation effort has progressed since the last briefing on Jan. 13 and that the city is focused on returning all systems to full production. Grady declined to elaborate on investigative details, citing constraints imposed by the ongoing investigation.

Grady closed by noting that "cybercrime remains a persistent challenge for governments, businesses and individuals alike" and that the administration is committed to supporting those affected and strengthening systems to prevent future attacks.

The briefing drew no council questions during the public update segment. Council President Harden announced administrative details later in the meeting, including a rescheduled final budget hearing and instructions for submitting testimony.