Miami-Dade CITT names Arcela fourth-quarter transit ambassador, highlights rider feedback
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Summary
Arcela was recognized as the Citizens' Independent Transportation Trust (CITT) fourth-quarter ambassador and awarded 5,000 Velos points; she described long bus trips and urged others to join the CITT ambassador program.
Arcela, a participant in Miami-Dade County's Citizens' Independent Transportation Trust ambassador program, was presented a plaque and 5,000 Velos points after earning the most points for the fourth quarter, a CITT staff member said at a recent meeting.
The recognition came with staff remarks about the ambassador program's growth: the CITT staff member said the program has run for two years and has enrolled more than 200 ambassadors who act as "eyes and ears for transportation for Miami-Dade County." The staff member directed interested residents to MiamiDade.gov/citt and named Cheryl Metzel as the program coordinator, providing a contact phone number, (786) 334-8128.
Arcela described her experience riding county buses and urged others to participate. "It's very interesting, and I feel very, grateful to be there on this program," Arcela said. She told meeting participants she sometimes took "two buses, four buses a day from Miami Beach to Corregales," and described variable trip times, saying travel could take "two hour, two hour and a half" on some trips while the same route could be a 20-minute ride on other occasions. She encouraged others "to help everyone and to help the staff and to help the the problem, the system."
The staff member who announced the award thanked the vice chair, committee members and commissioners for their partnership and thanked the Department of Transportation and Public Works for its support. She said Arcela "earned the most Velos points, and she will be receiving 5,000 Velos points into her Velos account as a reward for that." The staff member also invited residents to apply to be ambassadors and noted the CITT program's online application and coordinator contact.
No motions, votes, or formal policy actions were recorded for this agenda item in the transcript. The discussion consisted of a short presentation, the ambassador's remarks about transit experiences, and program promotion and contact information provided by staff.