The Office of Community Police Oversight (OCPO) previewed a public complaint and accommodations dashboard at the board's Jan. 14 meeting, showing how the office intends to publish complaint volumes, demographics, resolution timelines and officer commendations.

Sierra Montoya Obasuei, OCPO policy analyst, described the dashboard's goals: to increase transparency about how complaints are received and processed and to display complaint demographics (age, race, gender), complaint intake methods and outcomes, and a map view by ZIP code and council district. Dr. Britta Andrzejk, the city's chief data officer, and the Office of Data Analytics and Business Intelligence then demonstrated an interactive prototype.

The dashboard, the presenters said, is organized into four pages: complaint overview, complaint demographics, complaint resolutions and accommodations. Each page includes top-line metrics (for example, complaints per month, median days to close) and filterable visuals; a table also allows complainants to enter an external case number to view status. The OCPO said the dashboard will cover fiscal years 2019'2025 and will be updated monthly.

OCPO officials asked the board for feedback about data filters and whether to exclude "noise" such as repeated or out-of-jurisdiction calls from public-facing maps. Board members asked whether repeated callers could be filtered, whether complaints originating outside the city would be excluded from the maps, and how to ensure the data displayed is not skewed by a small number of persistent complainants.

The OCPO said it would incorporate board feedback, take the dashboard to the public safety committee for review, and work with Dallas PD's data teams and the city's analytics office on final publication. Tamika Morrison, a data analytics manager who performed the live demo, and the OCPO said they would supply the board a timeline for public release; presenters suggested a near-term rollout after adjustments.

Why it matters: The dashboard is intended to give residents a clearer, up-to-date view of complaint activity and outcomes and to provide the board with a shared data resource for oversight. The board suggested specific filters (for repeat callers and out-of-jurisdiction complaints) to make public maps more actionable and avoid misleading clustering caused by a few noisy data points.

What's next: The OCPO will collect the board's suggested edits, refine the prototype with the analytics team, and present a revised dashboard for approval before posting it publicly.