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Board accepts staff recommendations on 21 complaints; closes one file after agency pays debt
Summary
The Tennessee Collection Service Board on Jan. 8, 2025, voted to accept staff recommendations on 21 new complaints and to close a 22nd complaint after the licensee paid the disputed debt; the board declined to issue a letter of warning or formal discipline in that case.
During the Jan. 8, 2025, meeting, the Tennessee Collection Service Board reviewed its legal report and voted on 22 complaints presented by board counsel.
Associate General Counsel Joseph Wharton told the board there were 22 total complaints on the legal report; 21 were first-time presentations and one (complaint number 202-404-2501) was a re-presentation from September. The board heard no public comment on the complaints and proceeded to vote on staff recommendations.
A motion to accept…
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