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Durham mobilizes shelters, inspections and crews ahead of winter storm
Summary
City officials warned residents about hazardous winter weather, urged tenants to use emergency inspection pathways for heating failures, and described operational steps including extra staffing, fuelled generators and temporary shelter availability.
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Durham City leaders on Thursday outlined city preparations for an incoming winter storm and urged residents without heat or shelter to use established emergency routes.
Councilmember Cook said tenants with nonworking heat should treat the situation as emergent and seek help from city inspections. “If you are a tenant and you are renting and there is a problem with your heat, this is an emergent situation,” Cook said, advising that an inspector will assess heating and that the city can hold an emergency session to make repairs if landlords do not respond. Cook also provided the Entry Point Durham phone number for residents seeking overnight shelter space during the city’s white-flag week: “(984) 287-8313.”
Deputy City Manager for Operations Bertha Wimbush told council the National Weather Service forecast showed the Durham area could see accumulating snow beginning Friday evening, with 1–2 inches likely in parts of the city and hazardous conditions through Saturday. Wimbush said black ice and freezing rain were also concerns through Sunday and Monday and that downed trees and power outages were possible.
Wimbush outlined city preparations: the emergency communications center will add staff for Friday night and Saturday morning; police will add overnight patrols and carry salt and sandbags; solid-waste operations will close the disposal and recycling center on Saturday and suspend collections; water-management emergency generators are fuelled; and general services will plow sidewalks around city and partner facilities. She said urban-forestry crews are available for hazardous downed trees and reminded residents to call 911 for immediate hazards and Durham 1 Call (normal business hours) or submit web service requests for nonemergencies.
City communications said it has activated a severe-weather webpage with updates on closures, GoDurham service, and collection schedules. Wimbush added that utility contacts such as Duke Energy are linked from that page and that the city will continue to update social media and the webpage as conditions change.
The city also confirmed that community outreach teams — including the HEART team — will operate normal hours during the event and that program staff can be contacted through usual channels.
The announcements followed council discussion of related event planning; Parks and Recreation staff said the Martin Luther King Jr. walk remained scheduled pending further forecast updates.
Why it matters: The city’s coordinated staffing and public information aims to reduce hazards from snow, ice and outages and to offer shelter access for unsheltered residents during severe cold.

