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Whistleblower office reports rising intake, 91% closure rate and plans to increase automation
Summary
The City Services Auditor's Whistleblower Program reported an increase in referrals in 2024–25, a 91% closure rate within 90 days so far for fiscal 24–25, and work on a new case management system and outreach to department liaisons.
David Jensen, program manager for the city’s Whistleblower Program, briefed the Citizens General Obligation Bond Oversight Committee on Feb. 10 on intake volumes, closure rates and program improvements.
Jensen said the program derives authority from the city charter and state law and described the program’s jurisdiction (misuse of city funds, improper activities by officers and employees, deficiencies in government services, and wasteful or inefficient practices) and what is outside the office’s purview (matters handled by other agencies, union grievance…
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