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ISA outlines AI roadmap, pilot of Microsoft Copilot and training for city-county staff
Summary
ISA presented a three-path plan to advance artificial intelligence across Indianapolis city–county government, including a Copilot pilot, an education program, new staffing and policy updates aligned with NIST guidance.
The Information Services Agency on Jan. 28 described a phased plan to advance artificial intelligence across the Indianapolis city–county enterprise, centering initial work on an internal Microsoft Copilot pilot, staff training and updated governance and data controls.
Kate Coaten, chief digital officer for ISA, said the agency will use the city’s Microsoft environment to pilot Copilot as an internal workplace-efficiency tool and to build security and data controls around that use. “Copilot is only an internal workplace efficiency tool,” Coaten said, adding the pilot will be limited to…
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