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Central County Fire Department cites high community approval, warns of rising call volume and equipment costs
Summary
Central County Fire Department leaders told the Millbrae City Council their strategic‑planning survey shows strong community trust and employee satisfaction, while noting rising call volumes, aging apparatus and a four‑year federal grant that expands staffing but will expire.
Central County Fire Chief Dave Pucci told the Millbrae City Council that the department’s recent strategic‑planning survey found high marks for professionalism, interagency collaboration and community engagement, but also identified aging infrastructure and rising call volumes as urgent issues.
Pucci said the department received overwhelmingly positive ratings in anonymous community surveys for responsiveness, professionalism and emergency preparedness, and that internal employee surveys showed high job satisfaction. “We scored very high on the professionalism of the fire department, collaboration with other public safety agencies, emergency preparedness, responsiveness and accessibility of services,” Pucci said.
The survey also identified gaps. Pucci said community partners want more public education and improved communications; staff reported aging facilities…
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