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DOIT warns legislators subscription software, cloud shifts and carry‑forwards are driving costs higher
Summary
DOIT informed the House Finance Division I that cloud subscription pricing, cybersecurity requirements and large encumbrances are increasing recurring costs for statewide IT operations, while the department has unfunded dozens of positions to meet biennial budget targets.
The New Hampshire Department of Information Technology told House Finance Division I members that ongoing transitions in how government software is sold and supported — from capital‑purchase licenses to subscription (cloud) models — are raising recurring costs and complicating budgeting.
Commissioner Dennis Goulet said DOIT is managing a broad transformation from on‑premises licensed systems to cloud subscription services, noting the subscription model “is the gift that keeps on giving,” in that vendors shorten life cycles and shift revenue streams so that operating expenses rise over time. He told lawmakers the operating model typically increases recurring costs compared…
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