Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Cerner go‑live, quality metrics and OB residency pause cited as factors in lower volumes and service disruption

2979555 · January 31, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Board members and staff described the hospital’s recent Cerner electronic record implementation, continuing quality work, and a Meharry decision to pause its OB residency as contributors to lower deliveries and temporary reductions in clinic and surgery volumes.

Hospital leaders and department directors told the Hospital Authority board that the hospital’s switch to Cerner and other operational changes contributed to short‑term reductions in patient volumes and had measurable effects on quality metrics during the period reviewed.

Felicia Denson, director of quality and patient safety, presented a 2024 quality overview and results from a culture of safety/employee engagement measure. Denson reported an employee engagement score of 3.92 out of 5, hand hygiene adherence of 87 percent, five months without a…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans