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Richmond officials outline after-action reviews, consultants and upgrades after weeklong water outage

2139278 · January 22, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

City officials told the Governmental Operations committee that the water treatment plant is recovering, outside consultants HNTB and Hagerty have been retained for forensic and emergency-response reviews, and the city will route different parts of the investigation and resident relief work to specific committees.

City officials told the Governmental Operations Standing Committee on Jan. 13 that the Richmond water treatment plant is in the process of recovery, that water quality is safe to drink, and that outside consultants have been retained to conduct both a forensic after-action review of the plant failure and an assessment of the city's emergency response.

The city has contracted HNTB to lead a forensic, facilities-focused after-action review of what happened at the plant and what technical fixes are needed, and Hagerty Consulting to assess the city's emergency response and help with recovery planning and federal/state reimbursement work. Scott Morris, interim director of the Department of Public Utilities, told the committee: "The water quality is safe to drink." He said consultants have been on site since the incident and that repairs will take "several iterations" but that the plant currently meets demand.

Why it matters: The outage left large parts of the city without regular water service for several days and triggered public concern about oversight, communication and long-term resiliency. City leaders said they will split…

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