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San Mateo County Sheriff's Millbrae bureau reports declines in auto crimes, outlines new tech and staffing
Summary
Chief Eamon Allen presented the San Mateo County Sheriff’s Office annual report for Millbrae: 16,350 calls for service, decreases in motor vehicle theft, auto burglaries and residential burglaries, and planned rollouts of technologies including StarChase and mobile ALPRs.
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Chief Eamon Allen, San Mateo County Sheriff's Office Chief of Police Services for the City of Millbrae, presented the bureau’s annual report during the Jan. 28 City Council meeting.
Allen reported 16,350 calls for service in the prior year and said the bureau is one of the busiest in the county. He outlined staffing, shift structure and specialty assignments, and highlighted traffic enforcement and community outreach programs.
Key statistics and trends Allen cited: - Calls for service: 16,350 for the year; average response time cited as 3 minutes 14 seconds. - Auto theft: reported a 22% decrease year over year after targeted operations with the vehicle-theft task force. - Auto burglary: a 14% decrease year over year; Allen said concentrated enforcement on El Camino and Broadway corridors helped. - Residential burglary: a 32% decrease year over year, with focused patrols in hill neighborhoods cited. - Aggravated assaults: an increase of 34%, which Allen said was partly explained by changes in reporting rules under the National Incident Based Reporting System (NIBRS) and incidents with multiple victims.
Technology and programs: Allen described equipment and program investments including 26 body-worn cameras, 17 in-car dash cameras, 23 fixed automatic license plate readers (ALPRs), two mobile ALPR trailers, and an upcoming StarChase vehicle-marking and tracking system to reduce dangerous pursuits. He also noted PERT (Psychiatric Emergency Response Team) referrals and other community programs such as Project Guardian, a bike helmet distribution partnership, and therapy dogs for victim support.
Council questions and follow-up: Councilmember Rinaldi asked about e-bike crash statistics; Allen said he did not have specific numbers on hand but offered to follow up. Councilmembers and the mayor thanked the bureau for community engagement events and for policing partnerships at local festivals and the Millbrae Lunar New Year event.
Ending: Allen invited the public and officials to a swearing-in ceremony on Feb. 3 at the Sheriff’s Regional Operations Center in Redwood City and recognized Deputy Ronnie Azar for a life‑saving award. The presentation emphasized both crime trends and investments the bureau says are intended to improve safety and investigative capacity in Millbrae.

