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County releases 2025 resident satisfaction survey: growth and roads highest concerns
Summary
Utah County communications manager presented results of a 2,589-response resident survey showing generally positive quality-of-life scores but frequent concerns about growth, traffic and roads; parks and public safety rated highly.
Richard Piot, the county communication manager, presented the results of Utah County’s 2025 resident satisfaction survey during the Feb. 12 commission meeting, reporting 2,589 responses and an overall positive view of county quality of life alongside concerns about growth and roads.
Piot said 69% of respondents believe the county is moving in the right direction and 85% rated quality of life as good; respondents who have lived in the county for long periods were heavily represented in the sample. The presentation highlighted frequent comments about population growth, housing density and congestion as recurring concerns.
Survey results showed strong satisfaction with parks and trails and the health department, and generally favorable perceptions of the sheriff’s office and election administration. On roads, Piot reported mixed views: roughly one-quarter expressed dissatisfaction with road conditions and a similar share selected “neither satisfied nor dissatisfied.”
When asked how tourism-tax dollars should be used, 34% of respondents prioritized parks and recreation; other priorities that received notable support included Provo Airport expansion and local arts and culture. Specific park and trail projects named in comments included Bridal Veil Falls and Riverside Trails, along with various canal- and trail-access improvements.
Piot told commissioners that central and northern parts of Utah County provided most responses, and said the county would share full Qualtrics results and comment text with commissioners for review. No policy action was taken during the presentation; commissioners said they welcomed the report and one commissioner suggested making the survey annual.
