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Police and fire chiefs tell council accuracy and family notification guide emergency communications; council asks for a status-report protocol
Summary
Councilors asked for clearer timelines and a written status-report process for emergency events after public-safety leaders said accuracy, family notification and confidentiality (HIPAA) constrain how quickly detailed information can be released.
Columbia — The council revisited how the city communicates during emergencies after members asked for clearer expectations about timing and content of updates to the council and the public.
Staff said the city manager has been sending council-wide text messages when an emergency occurs and providing updates as new information becomes available. Councilors asked whether…
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