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Collision-repair industry urges higher labor rates; insurers and advisory board approach debated
Summary
Collision-repair trade groups and shop owners told a Massachusetts legislative committee that prevailing auto body labor reimbursement rates—commonly reported in the mid‑$40s per hour—are too low to sustain businesses and keep pace with vehicle technology.
Owners and trade groups representing Massachusetts collision repair facilities urged lawmakers to adopt data-driven mechanisms and stronger oversight to raise auto body labor reimbursement rates, saying current payments are insufficient to cover training, equipment and high-tech repairs.
Lucky Papageorge, executive director of the Alliance of Automotive Service Providers of Massachusetts, told the committee that Massachusetts collision-repair labor rates have been "suppressed for over 30 years" and that shops statewide are averaging about $45 per hour while national averages reported to…
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