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Contractor and residents tell council permitting delays are slowing home improvement projects
Summary
During the public comment period on the consent calendar, a local landscape contractor and a resident described months‑long permitting delays for residential projects and asked the council to review building‑department responsiveness; staff offered follow‑up and contact information for case review.
Two speakers addressing consent items on Oct. 21 told the Pleasanton City Council they have encountered lengthy and inconsistent permitting timelines for home‑improvement projects, and they asked the city to investigate and improve customer service in the building department.
Helping Hand Landscape Design owner Denise Alvarez told the council her company has operated in Pleasanton for more than 35 years and that permit review times have…
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